We know that our office is only as effective and as welcoming as the people who work in it, which is why we take pride in our friendly, well-trained staff members who hold multiple certifications. Each team member has years of experience in treating patients with the highest level of care.

As a team, we are especially interested in making all our patients feel right at home! We put your needs first to achieve efficient, comprehensive treatment in a supportive, nurturing environment. Our objective is to provide energetic and fun-loving service to each patient!

Omayra Ibarra

Office Manager

Hi, I’m Omayra. I have been working with Dr. Cardenas since 2010 and have worked in the dental field since 2006. I started off as a Certified Dental Assistant, followed by continuing my education for Orthodontics and grew my knowledge into becoming the Office Manager bringing a diverse work background to the practice. I am fluent in both Spanish and English. I love working with patients and their parents to help achieve their dream smile. I was born in Rio Piedras, Puerto Rico. I love spending time with my family on the weekends. My kids Ali and Tani are a very important part of my life.

Roza Potapchuk

Clinical CoordinatorCertified Orthodontic Assistant

Hello, my name is Roza and I have been in the orthodontic industry since 2003 and with Dr. Cardenas since 2007. I am the clinical coordinator of the practice. I am responsible for assistant training, ordering, and operatory flow. I am also the resident specialist in infection control procedures, conducting the annual review in prevention of cross-contamination and OSHA regulations. I am honored to be involved in the intricate process of orthodontics and love to watch the transformation of smiles. I am originally from Rivine, Ukraine, and speak Ukrainian, Russian and English. I enjoy reading and traveling.

Kim Banks

Treatment Coordinator

Hi, I’m Kim, and I have worked in the orthodontic field since 2005. I enjoy playing a role in creating beautiful smiles. My primary goal is to make the first visit as enjoyable and informative as possible. I strive to make every patient smile and laugh, and go above and beyond to ensure that all new patients have a clear understanding of the value of orthodontic treatment. I was born in Hudson, NY and grew up in Germantown, NY. In my spare time, I love to travel and to spend time with my family and friends, and also my labradoodle Zambo.

Megan Cooper

Orthodontic Assistant

Hi, I’m Megan. I joined the team in 2014, and it has been a great experience. I enjoy orthodontics because there is always something new and exciting with braces. Working with my hands and making orthodontics a positive experience for everyone is important to me. I was born in Rockdale, GA. I love spending time with my family and friends. I love working out, going kayaking, and having fun at the beach. I love all kinds of music and attend all the concerts that I can!

Ellie Navarrete

Orthodontic Assistant

Hello my name is Ellie, short for Elizabeth. I joined the Orthodontics field back in 2018 & I enjoy everything about it! The patients, the advanced technology that I’m able to work with & the outcome smile for every patient is my favorite part! I was born in Acapulco, Mexico. I am fluent in both Spanish & English, I am 1 of 5 girls, cause you know, Girls run the world! I enjoy the outdoors, arts & crafts, shopping & I am also looking forward to motherhood!

Rebeca Hanceri

Orthodontic Assistant

Hi, I’m Rebeca, I was born in Detroit, MI. I speak Romanian fluently and have 6 brothers and a sister. I’m married to my wonderful husband Stefan and we have a beautiful daughter, Josephina. I enjoy being with my family and friends, especially with my daughter. I enjoy outdoor activities, going to the beach, and traveling. I have been working as a dental assistant since 2012. I graduated from Everest Institute. I started at a pediatric dental practice and worked my way up to an orthodontic assistant. I chose orthodontics because I became inspired to make positive changes in people’s self esteem and that all started with a smile! I want to be part of that positive encouragement to smile. I have been working with Dr. Cardenas since May, 2018. Dr. Cardenas is an amazing orthodontist and I continue to work with him on creating beautiful new smiles and positive attitudes to the practice!

Julie Guerrero

Financial Coordinator

Hi, I’m Julie. I began my orthodontic career in 2013. What I love about my career is being able to form a relationship with different families and see their smiles grow. I was born in Denver, CO. with Mexican roots. I am fluent in both Spanish and English. I love spending time with my family and friends during weekends and enjoy living life to the fullest!

Amanda Diaz

Appointment Coordinator

Hey my name is Amanda! Upon entering Embrace Orthodontics you’ll see a super bubbly, curly haired girl and that my friends, is me! You’ll always catch a smile on my face. I love working at Embrace because the staff is like my second family. I’m originally from Miami, Florida and I’m bilingual! When I’m not at work you can catch me in the kitchen baking delicious goodies, taking photographs of the world or find me cuddled up with my dog taking a nap.

Shelby McClure

Appointment Coordinator

Hello, my name is Shelby and I am an appointment coordinator. I always make sure we provide our patients with care that exceeds expectations. I also help patients with finances and any questions they may have. I enjoy spending time with my family. I also like fishing, kayaking, and pretty much anything outside.

Nichole Taylor

Appointment Coordinator


Entertainment Manager

Hi, I’m Milo. I was born in Detroit, Michigan on May 20th, 2019. I flew from Detroit on August 2019 to meet my forever family who I love immensely. My sister’s Camila and Laura spoil me all the time. My brother Santi loves to play catch with me. My favorite pass time is to chew on my Mommy’s shoes. Mommy and daddy make sure I have eaten all my food every day! This is not a problem for me because I love to eat! My favorite fruit is blueberries! In my free time I get to spend time with my cousin Teddy Bear and we have lots of fun together. I speak both English and Spanish. I am very lucky to have such a great family. Please remember to always SMILE!


Communications Director / Hugger

Hi, I’m Kobi. I am a proud second generation Asian- American. My dad immigrated from Nepal and my mom, from China many years ago. I was born and raised in Atlanta, Georgia. I joined the practice of Dr. Cardenas in 2017 because I love to communicate and make people smile! I love to travel the world, learning new languages, reading, running and hiking. My favorite food is my mom’s bamboo salad and all kind of fruits, but berry biscuits are my weakness. I would like to visit some relatives in the Himalayan Mountains in the next years to know more about the culture of my ancestors.